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Human Factors in Police & other emergency services
Just
like every other area of society the emergency services are becoming more and
more dependant on technology to maintain an effective service. With
technology comes more complexity and a critical need to ensure systems are
designed around the needs of those who will use them, and that emergency
services personnel are properly selected and trained to deal with the complexity
of their jobs, equipment and environments.
MBarron
Consulting Ltd has provided Emergency Services consultancy in the following
roles; learning & development, requirements compliance, business change,
project delivery, user centred design and user acceptance testing. We have
worked on projects that have included command and control room design, CCTV
control room design, Information and intelligence management systems,
communication control system usability, crime
system usability, human performance route cause investigation,
design of face to face and e-learning training
interventions, conduct of training
needs analysis, and the development of
human factors requirements.
We have supported a number of key programmes of
change within the Metropolitan Police Service including:
- Management of Police
Information (MoPI)
- Command, Control & Communication (CCC)
- Integrated
Communication Control System (ICCS)
- CCTV Human Factors review
- Improving Policing
Information programme (IPI)
- Notifiable Occupations Scheme
project (NOS)
- Information Sharing Business Change
project (ISBC)
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Download our
capability statement or call us now to discuss
our emergency services experience and discuss support to your project, programme or
tender.
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